Discover your next favorite look — shop Noreen Fashion
women's clothes women's shoes Shipping policy Returns & exchanges

Returns & exchanges

  1. Returns and exchanges are guaranteed for all our customers and cover all products offered in our store.
  2. All products offered in our store are subject to the return and exchange terms stated on this page.
  3. A product may be returned or exchanged if it is in its original condition and original packaging.
  4. Return or exchange requests are approved within 3 working days.
  5. Once a return or exchange request is approved, a delivery representative will reach the customer within 3–5 working days.
  6. To request a return or exchange, send a WhatsApp message to the number shown on your shipping waybill, or contact us through the Contact us page.
  7. If the product is damaged, defective, or does not work as agreed, send a photo of it together with your city, address, and order number so that it can be exchanged for another product.
  8. A full refund is provided if the product received is completely different from its description on our product page.
  9. We are not responsible for expectations about a product’s use that were not stated on its product page.